Banking

Deposits and Cashouts

Part of what attracts so many players to BetPhoenix Casino is our deposit and cashout policy. All of these payment options are a major reason why BetPhoenix Casino remains one of the best online gaming experiences available. If you have used a credit card to deposit with us please remember that you must send an authorization form for each credit card you have used to deposit at Bet Phoenix Casino in order for your cashout to be processed.

Please go to authorization form, print out the form, fill it out, sign it and send it back to us. For player and casino security , please make sure that you attach to the form clear copies of the credit cards used plus clear copies of any Government issued picture id with address verification.

Please note that all credit card deposits have a 5 business day holding period upon the time of the deposit .

Deposit Options:

We are constantly working on processing deposits. Almost all of our options immediately transfer money to your account. This allows you to get involved in our rich online gaming environment as soon as possible. If you plan on using a credit card in this process, be aware that most credit cart companies will require some kind of proof of your original transaction in order for it to go through. We provide all members with vouchers that can be sent through email, fax, and standard mail. It is a minor hassle, and the rewards of increased security far outweigh any potential costs.

All of the following are accepted methods of transferring money to your BetPhoenix Casino account. Some fees will apply, depending on the amount you will be transferring. If you have any questions regarding some of these policies, you may direct them to our Member Services number at: 1.888.828.9484

Moneybookers

Moneybookers will allow you to take money from a credit card account and deposit it in an online account that is accessible during all hours of the day and night. This can be done from over 30 different countries.

Moneybookers currently accepts:

Visa
Delta
Visa Electron
Bank Transfer

Every Moneybookers transfer has a minimum of 25 USD and a maximum of 4,000 USD. You may contact member services for any further questions concerning a deposit with Moneybookers. The number is: 1.888.828.9484.

Money Transfer by Person 2 Person

Person 2 Person money transfer can be done with a minimum deposit of 50 USD and a maximum deposit of 1,500 USD. Person 2 Person is also available in the country of Vietnam for the convenience of those who reside there. You may contact our cashier for further details regarding Person 2 Person transfers. The number is: 1.866.426.2538

Credit Cards

We offer secure Credit Card processing to provide our customers with ease of use when depositing. We take all the major credit cards, and with Bet Phoenix Casino, you can be sure your information will be handled with the utmost confidentiality. Limits do vary, if you would like to find out about the exact limits applicable at the time of your inquiry, or if you have any questions regarding Credit Card payments or anything else, you feel free to contact our friendly customer service line at: 1.888.828.9484.

Neteller

Neteller is a safe, easy to use and convenient E-Wallet. With Neteller you can deposit using your credit card while keeping your financial information secure. Neteller is one of the oldest and most widely used i-gaming e-wallets. Neteller deposits have a minimum of $20 and a maximum of $1,000. Unfortunately, Neteller is not available to US players. If you have any questions regarding depositing with Neteller, you should call our friendly customer service line at: 1.888.828.9484.

Paysafecard

Pay cash now online, without bank account or credit card. With Paysafecard, you pay quickly, simply and securely online. If you have any questions regarding depositing with Paysafecard, you should call our friendly customer service line at: 1.888.828.9484.

Withdrawal Options:

Moneybookers

Moneybookers is a secure web-based account that allows its users to send and receive online payment via credit card in a cost effective manner. It is accessible any time of the day from over 30 different countries.

Moneybookers currently accepts:

Visa
Delta
Visa Electron
Bank Transfer

Moneybookers has a minimum withdrawal of 25 USD and a maximum withdrawal of 4,000 USD per week. All questions and other inquiries regarding Moneybookers can be directed to their customer service line: 1.888.828.9484.

Mailed Check

If you choose to receive your payout with a printed check, you will receive one free payout for every 30 days. All of our check payouts are done quickly and securely. Most people receive their payments within three to four business days after their initial payout request. All checks are processed Tuesday through Thursday, and it takes about 24 to 48 hours to process each of them. Additional time may be required depending on location and method in which the check is sent.

When you do a payout with a check, there is a minimum of 500 USD and a maximum of 2,000 USD per week. The free check offered every 30 days can be for no more than 2,000 USD. Additional checks require a fee of 50 USD and are sent in increments of 500 USD. If you withdraw using a check three times within a seven day period, further fees may apply.

Unfortunately, our checks are only available for U.S. customers at the moment. Any questions regarding checks can be sent to our customer service line at: 1.888.828.9484.

Person 2 person

Our Person 2 Person option allows our players to withdraw their money and receive it in the quickest possible manner. These transfers are processed Monday through Friday and are subject to a few small fees. The minimum amount that can be withdrawn with a Person 2 Person transfer is 50 USD, and the maximum amount is 850 USD per day. Fees can vary depending on the amount withdrawn and range between 19 USD and 65 USD. If there are three or more withdrawals within a seven day period, more fees may apply.

Also, each Person 2 Person processor has different rules that they abide by. One of these rules requires players to wait 14 days after each transaction. If a player wants to do more than one withdrawal within a 14 period, he or she should consider using a different processor.

Neteller

Neteller is a safe, easy to use and convenient E-Wallet. Neteller is one of the oldest and most widely used i-gaming e-wallets. With Neteller you can send and receive payment at any time of day. Unfortunately, Neteller is not available to US players. If you have any questions regarding withdrawing with Neteller, you should call our friendly customer service line at: 1.888.828.9484.